RESOURCES

Frequently Asked Questions:

Travel Insurance

What Is Travel Insurance?

Travel insurance is a plan you purchase that protects you from certain financial risks and losses that can occur while traveling. These losses can be minor, like a delayed suitcase, or significant, like a last-minute trip cancellation or a medical emergency overseas.

In addition to financial protection, the other huge benefit of travel insurance is access to assistance services, wherever you are in the world. Some travel insurance companies can arrange medical treatment in an emergency, monitor your care, serve as interpreters, help you replace lost passports and so much more.

A few things you should know about travel insurance:

  • Benefits vary by plan. It’s important to choose a plan that fits your needs, your budget and your travel plans. Learn more about the definitions of all available travel insurance benefits.
  • Travel insurance can’t cover every possible situation. Travel insurance is designed to coverunforeseeable events— not things you could easily see coming, or things within your control. If, for example, you wait to buy insurance for your beach trip until after a named hurricane is hustling toward your destination, your losses wouldn’t be covered.

How Does Travel Insurance Work?

In most scenarios, travel insurance reimburses you for your covered financial losses after you file a claim and the claim is approved. Filing a claim means submitting proof of your loss to Allianz Global Assistance, so that we can verify what happened and reimburse you for your covered losses.

How does this work in real life? Let’s say you purchase the OneTrip Prime Plan, which includes trip cancellation benefits, to protect your upcoming cruise to Cozumel. Two days before departure, you experience a high fever and chest pain. Your doctor diagnoses bacterial pneumonia and advises you to cancel the trip. When you notify the cruise line, they tell you it’s too late to receive a refund.

Without travel insurance, you would lose the money you spent on your vacation. Fortunately, a serious, disabling illness can be considered a covered reason for trip cancellation, which means you can be reimbursed for your prepaid, nonrefundable trip costs. Once you’re feeling better, you gather the required documents — such as your airfare and cruise line receipts and information about any refunds you did or did not receive — and you file a claim. You can even choose to receive your reimbursement via direct deposit, to your debit card or check.

Sometimes, this process works a little differently. Travel insurance may pay your expenses up front if you require emergency medical treatment or emergency transportation while traveling overseas. No receipts for purchases are required; all you need is proof of your covered delay.

How to Choose a Travel Insurance Plan

Most insurances offer a range of travel insurance plans that include different benefits and benefit limits. So how you know which is best for you? To begin, get a quote for your upcoming trip. When we enter your age, trip costs and trip dates, we can recommend a few plans for you. Then, you can compare the costs and benefits of each.

If you want protection in case of medical emergencies overseas, but you have few pre-paid trip expenses, you may consider the OneTrip Emergency Medical Plan. This affordable plan includes emergency medical and emergency transportation benefits, as well as other post-departure benefits, but not trip cancellation/interruption.

Some plans also cover kids 17 and under for free when traveling with a parent or grandparent.>

If you’re planning several trips in the next 12 months, consider annual travel insurance. It gives you affordable protection for a full year of travel, including benefits for trip cancellation and interruption; emergency medical care; lost/stolen or delayed baggage; and the Rental Car Damage Protector (available to residents of most states).

How To Get The Most From Your Travel Insurance Plan

Don’t wait too long to buy travel insurance! The best time to buy travel insurance is immediately after you’ve completed your travel arrangements. The earlier you buy insurance, the bigger your coverage window. For most insurance companies, you must buy your plan within 14 days of making your initial trip deposit in order to be eligible for the pre-existing medical condition benefit (not available on all plans).

Travel Financing and Payment Plans

How does travel financing or payment plans work?

We offer simple, flexible payments, that allows travelers to shop, book, and experience travel, while giving them the freedom to pay over time. Your travel is PAID IN FULL at time of booking. Contact us for quote or more information.

 

Visas and Passports

VISA and Passport information

Learn more about CIBT, the leading provider of passport and visa services in the world, and receive 40% off service fees.